We offer a wide variety of programs and services to help you identify opportunities for improvement.
Get a second opinion from an expert specialist with 2nd.MD
Feel confident about your medical decisions. As part of your employer provided benefits, you can get an expert second opinion from a leading specialist at no additional cost to you. Connect directly with experts by video from the comfort of home. Ask questions, get answers and feel empowered to make the best healthcare decisions. This benefit is available for all full-time, non-union associates and their eligible dependents.
Our specialists can help you:
- Confirm a new or existing diagnosis
- Explore other treatment plans and medications
- Understand if a recommended surgery is right for you
We have a wide network of expert doctors across hundreds of subspecialties and thousands of conditions. 87% of consultations with 2nd.MD lead to an improved treatment plan.
Download this flyer and learn more.
An important part of all of the medical plans is improving long-term health and managing the cost for both our
associates and ShopRite. That’s why we provide programs and resources that encourage healthy actions at no
additional cost to you. Through Aetna, our medical plan administrator, we offer a wide variety of programs and
services to help you identify opportunities for improvement.
Aetna Concierge Customer Service
Your Aetna Concierge is like your personal health care assistant – helping you to understand your health plan and answering your questions. Your concierge can even make appointments for you.
Aetna Drug Savings Review Program
This review of pharmacy claims helps increase safety, save money, and improve quality of care. Drug reviews are done after prescriptions are filled and coordinated directly with your medical provider, so you won’t experience any disruptions.
Aetna One Choice
This program provides ongoing nurse support and coaching. Whether you’re managing a chronic condition or have an upcoming surgery, Aetna nurses can help you put together a plan, understand your benefits, and answer your questions.
Aetna Pharmacy Advisory Program
If you have one of 10 conditions, Aetna's Care Support team will contact you directly when you fill your first prescription to treat your conditions, if you are not taking your medication as directed, and if you miss one or more refills.
Memorial Sloan Kettering Cancer Center (MSK) Direct
Through a partnership with Memorial Sloan Kettering Cancer Center (MSK), MSK Direct
is your resource for prevention through diagnosis and ongoing treatment in cancer care,
providing practical and emotional support. An MSK Direct Care Advisor helps find the best
cancer care possible, either through on-site care at MSK (in certain states), or remotely,
where MSK doctors guide your treatment in partnership with your local doctor.
Teladoc
Did you know you can talk to a doctor anytime and for as
long as you need? Teladoc gives you 24/7/365 access
to a board certified doctor through the convenience
of phone or video consults. It’s a quick and affordable
option for quality medical care — with $0 copay for
general medical care; specialty care (e.g., mental and
behavioral health care, therapy, dermatology, and other
specialty services) is subject to a fee schedule.
When can you use Teladoc?
- When you need care now
- If your doctor is
unavailable
- If you’re considering
the ER or Urgent Care
Facility for a nonemergency
issue
- On vacation or away from home
- For short-term prescription refills
Why Teladoc
There are many things in this world that are valuable…
work, family, health, and so forth. But it could be argued
that the most valuable thing you’ll ever have, after your
health, is your time. What if there was a way you could
get health care for minor issues while saving you time
and money? Teladoc may be the best solution for you.
Aetna Health Assessment
The Aetna Health Assessment is available to you and is a simple, confidential tool for helping you to stay healthy. The assessment can give you valuable insight into your overall health and potential risk factors. Once you
complete the online questionnaire, you will receive a full assessment of your current health status, including potential risk
factors and tips to modify your behavior for better health. You can print the report for your files and share it with your
doctor.
The Health Assessment is completely confidential and takes less than 30 minutes to complete. To take the assessment, visit www.aetna.com.
Become a wise consumer with your benefit choices
As partners in health, we have a shared responsibility
to manage health care costs by being informed and
engaged health care consumers. Most health care costs
are tied to decisions and behaviors we can control and
improve. That’s why making smart choices every day is so
important.
- Understand
your plan before you need to use it. Find out about
pre-approvals, emergency room visits, copays for
doctor visits, and coinsurance for procedures.
- If your condition isn’t lifethreatening,
don’t go to the emergency room. A
persistent cough or a broken finger may be better
treated by Teladoc or an urgent care facility at a much
lower cost.